Privacy Policy

Last updated: 18 October 2026

Momentum Works Marketing ("we", "us", "our") is a local SEO and advertising agency  based in Eltham, London, UK. We are the data controller for the personal information described in this policy.

Contact: info@momentumworksmarketing.com | 07983 752153

1. Information we collect

- Contact details you give us (name, email address, phone number) and any message you send through our website form, by email or by phone.

- Business information and account access you share with us as a client (for example access to your Google Business Profile or website), used only to deliver our services.

- Technical data collected automatically when you visit our website, such as IP address, browser type, pages visited and how you arrived on the site, through cookies and similar technologies.

2. How we use your information and our legal basis

- To reply to your enquiry and provide a quote: our legitimate interests, or steps taken at your request before entering into a contract.

- To deliver services to clients and manage invoices and records: performance of a contract and legal obligations.

- To send you marketing emails: only with your consent. You can unsubscribe at any time using the link in every email.

- To understand how our website is used and improve it (analytics cookies): your consent, given through our cookie banner.

- To protect our website from spam and abuse (Google reCAPTCHA): our legitimate interests.

3. Cookies

Our website uses essential cookies to work properly and, only if you accept them, analytics and marketing cookies. You can accept or decline non-essential cookies in the cookie banner and change your choice at any time by clearing your browser cookies.

4. Who we share your information with

We do not sell, rent or trade your personal information. We share it only with trusted providers who help us run our business, under contracts that protect your data:

- GoDaddy (website hosting and contact forms)

- Microsoft (email services)

- Google (reCAPTCHA, analytics and business tools)

- Meta (only if marketing cookies are accepted)

- Email marketing and video tools we use to communicate with you

We may also disclose information where required by law.

5. International transfers

Some of these providers may process data outside the UK, including in the United States. Where this happens, we rely on recognised safeguards such as the UK International Data Transfer Agreement or Addendum, or the UK–US Data Bridge.

6. How long we keep your information

- Enquiries that do not become clients: up to 24 months after our last contact.

- Client records and invoices: up to 6 years after the end of our work together, to meet tax and legal requirements.

- Marketing contacts: until you unsubscribe.

7. How we protect your information

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or disclosure, including secure passwords and limited access to client accounts.

8. Your rights

Under UK data protection law you have the right to:

- access the personal data we hold about you

- ask us to correct or delete it

- object to or restrict how we use it

- withdraw your consent at any time

- ask for your data in a portable format

To exercise any of these rights, email info@momentumworksmarketing.com. We will reply within one month.

9. Complaints

If you are unhappy with how we handle your data, please contact us first. 

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.